I wanted to write to you to thank you for the excellent service provided by your firm in the installation of the computer network to our office.I confess to being surprised as to how you managed to install the system with such a minimal disruption to our office and staff.I have also been impressed by your speed of response to our questions relating to the system and your ongoing maintenance program has proved to be invaluable.Thank you once again for your assistance to date and keep up the excellent work!
Testimonials
Excellent Service
A real commitment to excellence
I am pleased to renew our contract with Action Computer Support for IT support for the next year. It is very pleasing and increasingly rare to find service providers who still put clients first and have a real commitment to excellence. Your immediate ownership of problem areas and rapid response to problem solving provide immense assurance to both EPSL and indirectly to our customers.
I would like to take this opportunity to thank you for the commitment and expertise that you have displayed over the entire 7 years of our commercial relationship and I look forward to working with you again over the coming year.
Installation with a minimum of fuss and disruption
someone that I can call who understands the IT issues that I find totally incomprehensible ....the knowledge that a friendly voice at the end of the phone will be able to resolve or advise on any IT based issue.
An appreciation of our system and first class support
We have had a number of companies and individuals supporting our computer network over the years, all have promised the earth and delivered something else.
ACS promised a good service, an appreciation of our system and first class support and that is exactly what we have had. Response is always within the 60 minutes promised, the outline and detail of our system arrived on time and in a language we could understand.
The on going maintenance programme does not interfere with our daily work cycle and timely interventions by ACS remove potential problems before they escalate.
I would not hesitate in recommending them
We have used the services of Action Computer Support for the last year now, for full IT support services. They consulted on the best hardware for our first server, and have since supported us with additional software and hardware issues.
I would not hesitate in recommending them, they are on hand 24/7 (well almost!), and have never been unable to fix any problems!
Exceeded my expectations
You exceeded my expectations and I cannot thank you enough for all of your efforts in making sure our new email system works so efficiently. Please do not hesitate to use us as a reference; I plan on recommending your services to all of my clients.
